Traceway

Issues

Triage and manage reported issues in the Traceway platform.


Issues

Issues are the core of the Traceway platform. Each issue represents a report submitted by a user via the SDK or directly via the API.

Issue fields

Field Description
Title Short summary of the problem
Description Full reproduction details provided by the reporter
Category bug, crash, performance, ui_ux, or security
Priority critical, high, medium, or low
Status Current state in the resolution lifecycle
Platform iOS, Android, Web, etc.
Branch Git branch the app was built from
App version Version string from the app
Build number Build identifier
OS version Operating system version of the reporter's device
Device model Hardware model of the reporter's device

Issue lifecycle

Every issue moves through statuses:

Filtering

The issue list can be filtered by: status, category, priority, platform, and branch. Filters combine with AND logic — a report must match all active filters to appear.

Labels

[PLACEHOLDER: Confirm whether custom labels are implemented in the platform. If so, document how to create and assign them.]

Watchers

[PLACEHOLDER: Confirm whether the watcher/subscription feature is implemented — users watching an issue receive notifications on status changes.]

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